Shipping Policy - Jennifer Adams

Last updated May 17, 2024

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.jenniferadams.com/pages/terms-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

All orders are processed Monday-Friday and ship within 1-3 business days. Orders placed after 11 AM (Arizona Time) will process the following business day. Orders do not ship on weekends or holidays. 

All orders in the Continental US ship FREE through FEDEX ground. Typical delivery time is 5-7 days.

Free Returns

Subject to certain restrictions and limitations as set forth in our Return Policy, you may be able to return your item FREE within 30 days of purchase for a full refund. After 30 days, you may still be eligible for an exchange or store credit for up to 365 days which is also FREE to ship back. See full Return Policy. 

*All clearance events including Summer Event, January White Sale, Last Chance events with items on sale are Final Sale. Free promotional items cannot be returned or exchanged.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your order is shipped you will receive a tracking number.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries: Free Free Shipping shipping is not valid on international orders.

For information about customs process:

  • Email support@jenniferadams.com

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Free Shipping to Continental US only (Alaska & Hawaii not included)

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.jenniferadams.com/pages/return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

  • Email: support@jenniferadams.com