Shipping Policy - Jennifer Adams

Last updated: March 12, 2026

This Shipping & Delivery Policy is part of our Terms and Conditions and should be read alongside our main Terms.

Please carefully review this policy when purchasing our products, as it will apply to any order you place with us.

What Are My Shipping & Delivery Options?

We offer various shipping options. In some cases, a third-party supplier may manage our inventory and be responsible for shipping your products.

Free Shipping

  • Free Shipping & Returns in the Continental U.S. on all orders over $200
  • Orders are processed Monday–Friday and typically ship within 1–3 business days.
  • Orders placed after 11:00 AM (Arizona Time) will process the following business day.
  • Orders do not ship on weekends or holidays.
  • Typical delivery time: 5–7 business days.
  • Free Returns on orders over $200, subject to the terms in our Return Policy.

Pre-Order Items

Select items may be available for pre-order prior to their official release. By placing a pre-order, you are reserving your item in advance — full payment is collected at checkout.

  • Estimated ship dates are listed on the product page for reference and are subject to change.
  • Pre-ordered items will ship once inventory becomes available. If your estimated ship date changes, we'll notify you by email.
  • Pre-order items cannot be combined with in-stock items in the same order. If you'd like to purchase both, please place them as separate orders.
  • Standard shipping, processing, and applicable sales tax will be applied at checkout.

Free Returns

You may return your item within 30 days of purchase for a full refund. After 30 days, you may still be eligible for an exchange or store credit for up to 365 days, with free return shipping. Please see our full Return Policy for complete details.

Note:

  • All clearance events (including Summer Event, January White Sale, and Last Chance) are Final Sale.
  • Free promotional items cannot be returned or exchanged.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

(Rates will be shown at checkout.)

If you select an expedited shipping option, we will follow up after your order is placed with any additional shipping information.

Please note that all delivery times are estimates and are provided in good faith.

During peak holiday periods, you may experience slight delays in order processing and shipping due to higher than normal volumes and carrier delays. We appreciate your patience and understanding.

You will receive a tracking number once your order has shipped.

Do You Deliver Internationally?

We offer international shipping to select countries.
Free Shipping is not valid on international orders.

For information about customs processing, please email:
[email protected]

Please be aware:

  • International orders may be subject to additional taxes, duties, or import fees beyond our control.
  • You are responsible for complying with local laws and paying any additional costs or taxes.

Shipping Restrictions

  • Free Shipping applies to the Continental U.S. only. (Alaska & Hawaii are excluded.)

Questions About Returns?

For more information, please review our Return Policy.

How to Contact Us

If you have any further questions about this policy, please contact us: